Using this Procedure Site
This procedure site has been structured around the teams/services in Southwark.
The site also contains direct links to two mini-sites. These are The Care Act 2014 and the Mental Capacity Act 2005. Both are available from the main homepage and the Full List of Contents.
This procedure site will be updated on a regular basis and a summary of any changes made will be available via the 'Amendments' button on the navigation bar.
We recommend that you register with tri.x as soon as you start using the site. To do this, please see Register for Updates. Registering your personal contact details with tri.x enables them to automatically notify you as soon as any changes are made to the site.
Tri.x will manage your data respectfully and in accordance with your preferences and will never share your data with other organisations for marketing or other purposes.
Please note: The amendments and updates guidance above does not apply to Southwark Policies and Procedures resources, which can be updated locally as and when required.
To provide feedback, report any issues or suggest improvements to any part of the site, you can e-mail Natasha Greenway (Natasha.Greenway@southwark.gov.uk) or Karen Crane (Karen.Crane@southwark.gov.uk).
The procedure site has been designed so that it is quick and easy to navigate.
To find a procedure you can:
- Access it using the 'Full Contents' list; or
- Access from your team/service page; or
- Access it using the search facility.
To navigate a procedure you can:
- Scroll through the procedure; or
- Click on the subheading you require from the sidebar contents list.
To return to the top of a procedure you can use the large up arrow found in the bottom right hand side of each procedure.
To return to a previous page you can use the back arrow.
To return to the main site homepage you can use the 'Home' button on the navigation bar.
In this area, you will find all our policies, locally produced procedures and guidance, internal processes, documents, and links to support practice.
The library is structured around key headings. Clicking on the heading will reveal the list of relevant resources available. Clicking on the resource will enable access to it.
If there is a Southwark resource that you think should be added talk to your line manager or the person at the Local Authority with designated responsibility for the procedures site (see Section 3, Provide Feedback).
A system administrator is a person (or persons) whose role is to manage the Southwark Policies and Procedures area. This includes structuring the sections, adding resources and deleting resources.
Before undertaking any action on the Southwark Policies and Procedures area, the system administrator/s must be assured that:
- Any new resource has received the required local sign-off;
- The resource is not in draft form;
- The resource is in the correct format (PDF if not designed to be edited);
- The resource is legally sound and reflective of local requirements;
- The resource does not breach any copyright;
- The resource is not in breach of the Data Protection Act 2018 or the UK GDPR;
- Any online resource links are working and secure.
Legal advice should be sought as necessary.
It is important to note that tri.x have no responsibility for the above and do not review the content of the Southwark Policies and Procedures area. This includes any resources added by tri.x on your behalf.
It is also important to note that tri.x do not hold any data about the date upon which a local resource is added, updated, removed etc. Nor is an archive of the Southwark Policies and Procedures area kept. We recommend that you keep a local record of this information, should you ever require it in the future.
The site contains a range of resources developed by tri.x to support practice and understanding. These can all be accessed using the 'tri.x Resources' button on the navigation bar. They include:
- A full glossary;
- Practice guides; and
- Decision making tools.
The Mental Capacity Act 2005 mini-site contains a different set of tri.x resources to support implementation of the Act.
tri.x welcomes feedback about the effectiveness of the resources it has developed. Please contact them directly if you wish to make a comment or suggestion using hello@trixonline.co.uk.
The procedures site contains a range of focussed search facilities.
From the main site homepage, you can search for procedures and the local resources.
From the Care Act 2014 mini-site you can search:
- The Care Act 2014.
From the Mental Capacity Act 2005 mini-site you can search:
- The Mental Capacity Act 2005; or
- The tri.x resources on that site.
Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your line manager or the person at the Local Authority with designated responsibility for the procedures site.
There is a portal attached to the site that can only be accessed by those with permission. In the portal, a manager can allocate a reading task to an individual or to a whole team. In the portal, users can also see and access any Southwark Policies and Procedures that have been marked as 'private' and not accessible to the public.
It is recommended that if you have been granted portal access you always log into the portal whenever using tri.x.
The content of this procedure site can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes.
Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x.
Please note: If a tri.x practice resource is available in a downloadable word format any individual practitioner authorised to access the procedures site can amend that resource in order to use it effectively in a direct practice, without the need to seek further permissions from tri.x.
Please note: This copyright does not affect documents held in the Southwark Policies and Procedures section, where the local copyright guidance of the Local Authority applies.
This procedures site aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines.
With the exception of the tri.x resources the content of this procedure site is intended to be viewed online. This is the only way that users can be assured they are accessing the most recent version.
In the event that hard copies are taken, their content cannot be guaranteed for longer than 72 hours, after which time they should be destroyed.
tri.x operate a robust archiving system, and are able to provide older versions of procedures when requested to do so.
It is recommended that the procedure site is viewed with the latest browsers, with Java Script and cookies enabled for maximum compatibility and functionality.
Recommended browsers are:
- Internet Explorer 11 (Windows 7, 8 and 8.1);
- Microsoft Edge (Windows 10);
- Google Chrome;
- Mozilla Firefox;
- Apple Safari.
This procedure site has been tested on a variety of mobile devices to ensure that it displays correctly. However, if you are using an older mobile device it is possible that the site will not display correctly.
If you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your devices browser.
The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'url' and using the upload function and tapping 'Add to Home Screen'. The functionality may vary between devices, please refer to the manufacturer's instructions.
Last Updated: May 20, 2024
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